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Privacy policy

Last updated 2026-10-25. MOCHIRON Co., Ltd. handles personal information in line with Japan's Act on the Protection of Personal Information (APPI).

[VERIFY: have this policy reviewed before launch.]

What we collect

Your WhatsApp name and number or email address, the details of your request, and payment confirmation from our payment provider. We never see or store your full card number.

How we use it

Only to make the calls you ask for, report back to you, handle callbacks to our Japanese number, issue receipts and refunds, and answer your questions.

Who we share it with

The business we call receives only what the call needs (for example your name, party size and arrival time). We also use WhatsApp, our payment provider and our website analytics. We don't sell personal information.

Website analytics

We count page views and clicks on our WhatsApp and email buttons to understand which pages help people. This doesn't include the content of your messages. [VERIFY: name the analytics provider.]

How long we keep it

Request details are kept for [VERIFY: retention period, e.g. 12 months] and then deleted, except where we must keep records for tax purposes.

Your rights

You can ask us to show, correct or delete your information at any time:

hello@calljapan.jp
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