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Many restaurants, ryokan, couriers and lost-and-found offices in Japan only take bookings or questions by phone, in Japanese. Message us in English on WhatsApp, before or during your trip, and we make the call for you.
Book a restaurant or check an onsen weeks ahead. All you need is WhatsApp. No Japanese SIM.
Places that want a Japanese contact number get ours on Book and Handle plans. Callbacks come to us, then to you.
Not per minute or per call. We confirm the plan before you pay.
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Call a friend or host family· 6 min read
Many small Japanese restaurants only take bookings by phone, in Japanese. You can call yourself with a short script, ask your hotel concierge, check whether the restaurant is on an English booking platform, or have a call service ring for you. Have your date, time, party size, name and any allergies ready first.
· 6 min read
In Japan you can send suitcases by courier, called takkyubin (宅急便), from your hotel, a convenience store or an airport counter. It often arrives the next day or later, so send it at least a day or two before your flight and collect it at the airport courier counter.
· 5 min read
Act fast. Note the train line, direction, time and car number, then tell station staff straight away. Items usually go to the railway's lost property office first, then to the police after a few days. Japan returns a lot of lost items, so a clear description gives you a good chance.
· 6 min read
Many onsen in Japan still restrict tattoos, but rules vary place by place. Some welcome everyone, some allow small tattoos under cover stickers, and some refuse any tattoo. Private baths (貸切風呂, kashikiri-buro) are usually the easiest option. Always check with the onsen before you go.
Yes. Many travelers book restaurants, check onsen rules or arrange luggage weeks before they fly. All you need is WhatsApp.
Often the business asks for one. With Book and Handle, we give our Japanese phone number as the contact, take any callbacks and pass every message to you on WhatsApp.
Not new bookings: in Japan, arranging accommodation and transport for a fee requires a registered travel agency. But we can call a hotel or ryokan you've already booked to confirm details, ask about early luggage drop-off, tell them you'll arrive late or pass on dietary needs.
We can't give card details or pay on your behalf. If a place needs a deposit, we'll tell you and send you their booking link or instructions.
Call 119 for an ambulance or fire, or 110 for the police, straight away, don't wait for us. Visitors can also call the Japan Visitor Hotline run by the Japan National Tourism Organization (050-3816-2787, 24 hours) for help in English.
Send one WhatsApp message. We confirm the plan and price before you pay, then make the call in Japanese.
No WhatsApp? Email hello@calljapan.jp
