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Living in Japan means a steady stream of small phone calls: rebooking a delivery, making a clinic appointment, reporting a leak to the property manager, booking sodai gomi collection. Send us the details in English and we make the call.
Redelivery slips, clinic bookings, repair visits and city office questions. These are the calls we make most.
Apartment issues often involve a property manager, a repair company and scheduling. Handle stays on it for up to 7 days.
We explain that we're calling on your behalf. We never pretend to be you or sign anything for you.
Many clinics in Japan only answer the phone in Japanese. Tell us your area, what kind of doctor you need…
Clinic & doctor appointmentsIf you find a missed-delivery slip (不在連絡票, fuzai renraku-hyō) in your mailbox, send Call Japan a photo of it on…
Missed delivery / redeliveryWhen something breaks in your apartment in Japan, the first call usually goes to your property management company, in Japanese…
Apartment & landlord callsIn most Japanese cities, large items like furniture, bikes and futons need a booked bulky waste (粗大ごみ, sodai gomi) collection…
Bulky waste (sodai gomi) pickupCity and ward offices handle residence registration, health insurance, pension, tax and childcare, and their phone lines mostly work in…
City office questions· 6 min read
A missed delivery slip (不在連絡票, fuzai renraku-hyō) means a courier tried to deliver while you were out. Redelivery is usually free. Scan the QR code or use the courier's website, call the automated line or the driver, or pick the parcel up. You'll need the tracking number and holding deadline from the slip.
· 5 min read
In an emergency, call 119 for an ambulance or 110 for the police. Otherwise, go to a small clinic that covers your symptoms rather than a big hospital. Call ahead to check walk-ins and English, bring ID, insurance details and cash, and expect visitors to pay in full and claim it back.
· 6 min read
To throw away furniture in Japan, book a bulky waste (粗大ごみ, sodai gomi) collection with your city, buy a fee sticker at a convenience store, attach it, and put the item out on the morning you were given. TVs, fridges, washing machines and air-conditioners follow separate recycling rules.
Yes. We can report a problem, chase the callbacks and book a repair visit. We don't handle rent negotiations, deposit disputes or complaints against your landlord or neighbours.
No. These need the account holder's identity checked, so you have to do them yourself. We can call to ask what documents you'll need and whether it can be done online.
Yes. We can ask whether they see English speakers, check hours and what to bring, and book an appointment. We don't give medical advice or interpret during your consultation.
We reply on WhatsApp usually within 15 minutes during service hours (9:00–20:00 JST, 7 days a week). Most calls are made the same day, but the business's own opening hours can affect timing; we'll tell you when we expect an answer.
We use your details only to complete your request, never sell them, and keep them only as long as needed. See our Privacy Policy.
Send one WhatsApp message. We confirm the plan and price before you pay, then make the call in Japanese.
No WhatsApp? Email hello@calljapan.jp
