Book · $17
Book a clinic, dentist or specialist appointment
We book a time that suits you and send the details in English.
Emergency? Call 119 for an ambulance or 110 for the police. Don't wait for us.
For medical information in English, the JNTO Japan Visitor Hotline is 050-3816-2787 [VERIFY: number and hours].
See a doctor in Japan without the Japanese phone call
Many clinics in Japan only answer the phone in Japanese. Tell us your area, what kind of doctor you need and when you're free. We call in Japanese, check whether they can see you in English, and book the appointment. Ask $9 · Book $17 · Find and book today $29. In an emergency, call 119 first.
Book · $17No result? Full refund.
Chat on WhatsApp
No WhatsApp? Email hello@calljapan.jp
How it works for clinic appointments
- 1
Tell us your area, what kind of doctor you need in a few words, and when you're free. A clinic name is helpful but not required.
- 2
We call in Japanese, check whether they can see you, whether any staff speak English, and what to bring, then book the appointment.
- 3
You get the time, address in Japanese, and a short list of what to bring on WhatsApp. Any callback from the clinic comes to us.
What to send us
- Your area or hotel address
- The type of doctor, in a few words, e.g. "dentist: broken filling" or "GP: fever and sore throat". No need for medical detail.
- A clinic name or link, if you already have one in mind
- When you're free to go
- Whether you have Japanese health insurance or are a visitor
Hi Call Japan! I need to see a doctor (BOOK $17). Area or address: Type of doctor (e.g. dentist, broken filling): Clinic name (if you have one): When I'm free: Name for the appointment:
What you get back
Customer:
I'm in Shinjuku and chipped a tooth. Is there a dentist who can see me tomorrow? Ideally someone who speaks some English.
Call Japan:
Sorry to hear that! We'll call dentists near you and find one with availability tomorrow.
Call Japan:
Booked Tomorrow 11:00am at a dental clinic 5 min from Shinjuku station. The dentist speaks some English. Bring your passport and cash, they don't take cards for visitors.
Which plan do I need?
- BookMost requests
$17per request
Needs a booking, a name or a Japanese phone number
Book an appointment at a clinic, dentist or hospital you've chosen.
- Ask
$9per request
Just need to know something
Check hours, walk-in rules, or whether a clinic can see English speakers.
- Handle
$29per case
Needs several calls, callbacks or businesses
Find a clinic that can see you today and book it, we call up to 5.
Not sure? Ask us, it's free. We confirm the plan before you pay. Compare all plans
Good to know
What to bring
Bring your passport or residence card and your health insurance card if you have one. Some clinics are cash-only, especially smaller ones, we ask when we book and tell you. A short note of your symptoms and any medication you take is useful too.
Sundays and public holidays
Many clinics close on Sundays and public holidays, and some close on one weekday afternoon too. We check opening days and times when we call. For urgent care when everything is closed, local holiday or night clinics usually exist, we can find out which one covers your area.
Visitors without Japanese insurance
You can still see a doctor as a tourist. You'll pay the full cost yourself, so travel insurance helps, ask your insurer what paperwork they need. We can ask the clinic roughly what a visit is likely to cost before you go.
Hospitals and referral letters
Larger hospitals in Japan often expect a referral letter from a local clinic and may charge an extra fee without one. If you have a referral, we can book the hospital for you. If you don't, we'll usually suggest starting at a clinic.
Japan Visitor Hotline
The Japan National Tourism Organization runs a 24-hour visitor hotline in English that can help with medical information: 050-3816-2787 [VERIFY: confirm the current JNTO hotline number and hours].
What we can't do
- We don't give medical advice or tell you which treatment you need.
- We don't interpret live during your consultation, we can ask whether the clinic has English-speaking staff.
- We're not an emergency service. For an ambulance call 119; for the police call 110.
- We can't share your medical history beyond what you ask us to pass on.
Questions
Not live. We can ask whether the clinic has English-speaking staff and pass on a short description of your problem when we book, so the doctor knows why you're coming.
Yes. You pay the full cost at the clinic, so travel insurance helps. We can ask the clinic about likely costs and whether they accept cards before you go.
Yes, that's a Book request. Send us the hospital, the department and your referral details, and we'll call to make the appointment.
Yes, that's a Handle case ($29). We call clinics near you until we find one that can see you today and book it. If it's an emergency, call 119 first.
Related calls
- Handle · $29
Find a clinic that can see you today
We call clinics near you and book the first one that can see you.
- Ask · $9
Ask if a clinic sees English speakers or walk-ins
We call and ask before you travel there.
- Book · $17
Book a hospital appointment with a referral letter
We book the right department for you.
- Ask · $9
Ask a hospital which department to visit
Describe your symptoms; we find out which department to go to and how to get seen.
- Ask · $9
Ask a pharmacy if a medicine is in stock
We check whether they carry it (or a Japanese equivalent) before you go.
No result? Full refund.
Ready? Send us your clinic appointments request.
Message us in English on WhatsApp. We confirm the plan before you pay, and if there's no result, you get a full refund.
Chat on WhatsApp
No WhatsApp? Email hello@calljapan.jp