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Throwing out a sofa, bed or bicycle? We'll book the pickup.

In most Japanese cities, large items like furniture, bikes and futons need a booked bulky waste (粗大ごみ, sodai gomi) collection and prepaid stickers. Send us your address and a list or photos of the items. We call the reception centre, book the pickup, and tell you the fee and where to buy the stickers. Book plan $17.

Book · $17No result? Full refund.
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No WhatsApp? Email hello@calljapan.jp

How it works for bulky waste pickup

  1. 1

    Send us your address and a list or photos of the items, with rough sizes for furniture.

  2. 2

    We call your city's bulky waste reception centre in Japanese, check each item's category and fee, and book the earliest pickup that suits you.

  3. 3

    You get the pickup date, the fee per item, where to buy the stickers, and exactly where and when to put the items out.

What to send us

  • Your address, including city and ward
  • A list or photos of the items, with rough sizes for furniture (e.g. "2-seat sofa", "single bed frame")
  • Days that suit you
  • The name for the booking
Message template
Hi Call Japan! I need a bulky waste pickup (BOOK $17).

[Attach photos of the items]
Address (city + ward):
Items + rough sizes:
Days that suit me:
Name for the booking:
Open in WhatsApp

What you get back

Customer:
Moving out next month. Need to get rid of a sofa, a bike and a single futon. I'm in Setagaya.
Call Japan:
We'll call the reception centre and book a pickup before your move.
Call Japan:
Booked Pickup on the 18th. Buy stickers at a convenience store for the amounts below, stick one on each item, and put them out by 8am at your building's collection point.
Example. Details are illustrative.

Which plan do I need?

  • BookMost requests

    $17per request

    Needs a booking, a name or a Japanese phone number

    Book the pickup for your items and tell you the fee and sticker details.

  • Ask

    $9per request

    Just need to know something

    Just find out how to throw something away in your city.

Not sure? Ask us, it's free. We confirm the plan before you pay. Compare all plans

Good to know

Rules differ by city

Every city and ward sets its own bulky waste rules: what counts as bulky, the fee per item, how far ahead you need to book, and where items go on the day. We check yours specifically, rather than guessing.

Buying the stickers

Prepaid bulky waste stickers or tickets are often sold at convenience stores and supermarkets. Each item needs a sticker for its fee, usually with your booking number or name written on it. We tell you exactly what to buy.

Appliances are different

TVs, fridges, washing machines and air-conditioners usually aren't bulky waste. They follow a separate appliance-recycling route with a recycling fee, often through an electronics shop. We ask what applies and tell you the steps.

Book early when moving

Pickup slots can fill up, especially around March and April when many people move. If you're leaving, book as soon as you know your date.

What we can't do

  • We don't buy the stickers or carry items out for you.
  • We can't be present on the pickup day.
  • For appliances that need recycling, we explain the process but don't arrange paid private removal unless you ask (that's a separate request).

Questions

Related calls

No result? Full refund.

Ready? Send us your bulky waste pickup request.

Message us in English on WhatsApp. We confirm the plan before you pay, and if there's no result, you get a full refund.

Chat on WhatsApp

No WhatsApp? Email hello@calljapan.jp

Chat on WhatsApp, from $9